Vision MVP

Chibitek's hybrid IT support and client portal.

Stiki-first shell for internal technicians and client users. Product data remains source-bound; old prototype connectors are reference-only.

MVP

Ask Chibitek

Natural-language Q&A over scoped tickets, onboarding/offboarding, users, devices, and shipments.

MVP

Support Metrics

Client-safe Autotask/PSA KPI dashboard: open tickets, SLA, response time, CSAT, and trends.

MVP

Hardware & Shipments

Device inventory, user-device lookup, and UPS shipment status with AI-assisted search.

Foundation

Stiki Governance

Identity, tenant routing, permissions, role-scoped UI, and audit rules start here.

Checking Stiki session…
View As
MSP Administrator

Temporary demo context only. Real role/org state must come from Stiki JWTs before live data is wired.

First build rule

Use current working Mochii/connector and UPS paths as authoritative. Mine MSP Connect, Autotask Insights, and Device Flow for product DNA and UI patterns only.