Chibitek's hybrid IT support and client portal.
Stiki-first shell for internal technicians and client users. Product data remains source-bound; old prototype connectors are reference-only.
Ask Chibitek
Chibi, the Chibitek mascot, guides scoped answers across tickets, onboarding/offboarding, users, devices, and shipments.
Support Metrics
Client-safe Autotask/PSA KPI dashboard: open tickets, SLA, response time, CSAT, and trends.
Hardware & Shipments
Device inventory, user-device lookup, and UPS shipment status with AI-assisted search.
Stiki Governance
Identity, tenant routing, permissions, role-scoped UI, and audit rules start here.
Temporary demo context only. Real role/org state must come from Stiki JWTs before live data is wired.
First build rule
Use current working Mochii/connector and UPS paths as authoritative. Mine MSP Connect, Autotask Insights, and Device Flow for product DNA and UI patterns only.